GameChanger Privacy Policy

GameChanger Media, Inc. (“GameChanger,” “us”, “our”, or “we”) is a member of the DICK’S Sporting Goods, Inc. family of businesses (collectively, “DICK’S”). As proponents of youth sports, we aim to be the best place to experience youth sports moments through our proprietary organized sports services through our technology-enabled platforms, websites (e.g., https://gc.com/), mobile applications (i.e., “App”) and related online and offline services (collectively, the “Services”), which provide electronic content, functionality, features and applications (collectively, “Materials”) to our users (“Users” or “you”).

This Privacy Policy (the “Policy”) describes how we collect, use, share, update and secure personal information in connection with our Services, and your choices regarding such information, including with respect to SMS, emails, social media, marketing campaigns and digital and online advertising (collectively, our “Online Channels”).

Please read the Privacy Policy carefully before you start to use our Services. By using the Services, you agree to be bound and abide by our posted Terms of Use, which incorporates by reference this Policy and other applicable terms (collectively, the “Terms”). If you do not agree to the Terms, including this Policy, or if you violate them in any way, your right to access or use the Services is terminated. We reserve the right, in our sole discretion, to modify, alter or otherwise update our Terms, including this Policy, from time-to-time in our discretion by posting an updated version through the Services, and by re-accepting the Terms or using the Services afterwards, you agree to such updates.
1. GameChanger Services, TEAMS AND Users

1.1. Our Services
Our Services can be used for various purposes, including among other things to organize and manage a sports team (a “Team”), maintain a roster of athletes participating in sports activities (each, a “Player”) along with associated information about Players and Teams, such their performance at sporting events, games, or other events (the “Events”) and record media content. By using the Services, our Users can use available features and functionality such as (i) scorekeeping , (ii) live stream or replay Events; (iii) watch, modify or share video clips and other content; (iii) engage with other Users such as family, friends and fans; (iv) connect with each other through in-app messaging and alerts, forums or other provided features; and (v) other features and functionality that may be made available through the Services.

Users can post, publish, store, display, stream, modify, transmit and/or share with other Users or persons (collectively, “post”) information or data about specific Players (“Player Data”) as well as pictures, audio, video and other content including without limitation concerning Players, Teams and Events and any other User posted information or data (“Media Content”) (Player Data and Media Content are collectively referred to as “User Content”).

In the course of providing the Services, we also receive information about Users themselves, such as Account data and other Services-related information associated with a particular User as described in the Terms, including this Policy (“User Data”). Our Services may also use information we receive from our legal affiliates, or information and content received from third parties and licensed to us, such as sports,  media, and any other businesses we partner with.

1.2. Our Users
Our Services are organized around a few types of Users:
1.3. How We Handle Personal Information
Any Personal Information collected by us in regard to Users, Players and any other individual in connection with the Services (including both User Data and Player Data) will be maintained in accordance with our Terms, including this Policy. As discussed below, Team Admins are generally responsible for their Player Data.
2. How We Collect Information
We may collect information about individuals by various means, including:
3. Categories of Information we Collect
Some of the information we collect through the Services is “Personal Information,” which generally means information that identifies an individual, and other information we associate with it. This may include a name, mailing address, e-mail address, driver’s license number, social security number, credit/debit card information (and related payment information) and/or telephone number. We collect several categories of Personal Information as described further below.

3.1. Information You or other Users Provide
Most of the Personal Information we maintain is received directly from our Users
If you provide us with information regarding another individual (such as a Player), you represent that you have that person’s consent or any other legally-required consent to give us their information and to permit us to use their information in accordance with our Terms, including this Policy.

3.2. Information we Receive from Team Admins, Organizations and other Users
In addition to information you personally provide, Team Admins, Organizations other participating third parties (such as other Users) may provide us with User Content and/or Personal Information about you (as a Player and/or User) including eligibility, roster, scheduling, performance and scoring information, relationships between individuals (e.g., whether a User is the friend/family member of a particular Player). We do not generally control the manner in which Team Admins and others input, use, display or share User Content posted through the Services, including their respective third party service providers. You may consult the privacy policy of Team Admins and Organizations, or contact them, for more information.

3.3. Information we Receive From Legal Affiliates and Third Parties
We may receive information from our  affiliates such as DICK’S and its Family of Businesses to engage more broadly with those who may be interested in youth sports and our Services, and to promote other products and services which may be of interest. We may also receive information from third party sources to (i) provide additional content and enhanced features through our Services, (ii) promote our Services (iii) update, enhance, improve and/or analyze our records; (iv) perform marketing and research; and (iv) detect or prevent fraud and violations of our Terms or applicable laws.

3.4. Job Applicants, Employees, Business Relationships and Contractor
Job applicants provide us with Personal Information as part of an employment application and review process that includes information like the applicant’s name, email, address and the contents of a resume and cover letter. We generally use this information to evaluate the individual for employment with us. Job applicants may provide additional information such as for routine background checks performed by a third party provider of such services. We may provide more detailed privacy disclosures and request specific consent to use applicant information at the time of collection.We collect Personal Information Employees provide to us in the course of onboarding and employment as necessary for human resources and other employment purposes, and we collection additional information in the course of employment. We provide separate privacy disclosures to employees regarding our privacy practices and any rights they may exercise with respect to their Personal Information.Individuals who engage with us in connection with a business relationship, as a contractor, or in another professional context may provide business contact information, tax-related information and other information reasonably necessary in connection with that relationship.

3.5. Anonymized Information
In addition to collecting Personal Information as described above, we may collect information that does not identify you and is not associated with your Personal Information. We may also de-identify information so it no longer identifies you. We can aggregate and use such information to engage in analytics, marketing and other activities in a manner that does not use Personal Information and therefore not subject to this Policy.
4. online user activity
Cookies are a commonly-used web technology that allow websites to store and retrieve certain information on a user’s system, and track users’ online activities (collectively, “Online User Activity”). Similar functionality in Apps may be provided by Software Development Kits (SDKs). Together with vendors we use, we may collect Online User Activity concerning your use of our Services and Online Channels by such automated means, including but not limited to cookies, pixels, SDKs and other similar technologies (collectively, “Activity Tools”).

Activity Tools help us automatically identify you when you return to our Services or Online Channels, analyze traffic patterns, improve the Services, and determine what portions of the Services are popular or unpopular. We can also use such information to deliver customized content and advertising to users of the Services whose behavior indicates that they are interested in a particular subject area.

When you use the Services or Online Channels, the information we may collect by Activity Tools includes, for example:
We may also ask advertisers or other partners to serve ads or services to you through the Services or on third party apps/websites, which may use Activity Tools placed by us or the third party. If a User does not want information collected through the use of cookies, most browsers allow the visitor to reject cookies, but if you choose to decline cookies, you may not be able to fully experience the interactive features our Services provide.
5. Children’s Information
Our Services are intended for a general audience and are not directed toward children under the age of 13. Users cannot be under 13 and must be of legal age to accept our Terms and create an Account.

We do not knowingly collect Personal Information from children under the age of 13 without express parental consent; however if your child is registered as a Player with a Team Admin or Organization, they or you may provide relevant Player Data and Media Content to us to the extent permitted by law. By providing such information to us or the Team Admin/Organization, you expressly consent to use of the Player Data and Media Content as contemplated for the Services and provided under the Terms. If you are a parent or guardian and believe we have unauthorized information about your child under the age of 13, please contact us as provided below.

If you are a California resident under the age of 18, do not share any Personal Information on any public content channel we may offer (e.g., User Content). If you do post any such information, you can request removal by contacting us as provided below.
6. How We Use Personal Information
We may use the information we obtain about you for purposes allowed by applicable laws and our Terms, including:
We may combine certain Personal Information and non-personal information collected online and offline, including information collected from third parties, in which case it is treated as Personal Information. We may also collect or convert information to an anonymized or aggregate format, in which case it is not Personal Information, and may be used or shared for many purposes such as research, analysis, modeling, marketing, and improvement of our Services.
7. HOW WE PROVIDE OR SHARE PERSONAL INFORMATION TO OTHERS
We may share information (including your Personal Information) as follows, consistent with this Policy and applicable laws:
Where appropriate, we will limit sharing of your information in accordance with the choices you have provided us and applicable law.
8. Interest-Based Advertising
We participate in interest-based advertising (“IBA”), also known as Online Behavioral Advertising. We may use third-party advertising companies and networks to display ads tailored to your individual interests based on how you browse and shop online when you visit our Services, Online Channels and across other sites to serve you advertisements across the internet and other channels. Some of these networks may be members of the Network Advertising Initiative (“NAI”) or participate in the Digital Advertising Alliance's (“DAA”) Self-Regulatory Program. To learn more about your choices relating to members of the NAI visit their website at http://www.networkadvertising.org/choices/#completed. To learn more about your choices relating to networks that participate in the DAA Program, please visit http://www.aboutads.info/choices.  Popular advertising services you may opt out of targeted advertising from include Google, Facebook, the Network Advertising Initiative and Digital Advertising Alliance. Please note, even if you choose to restrict, opt-out or modify your preferences, you may still see or receive GameChanger advertisements on our Services, on our Online Channels and on other sites, but such advertisements will not be based upon your browsing history.

In addition, your device and device browser may offer you preferences regarding a website's collection of your information or your online activities over time and/or across different websites or online services and you may modify your individual preferences. Our Services endeavor to process “Global Privacy Control” (GPC) signals from web browsers by automatically opting-out such visitors from Third Party Targeting Cookies, although GPC technology is not fully developed and it is not yet supported by all browsers. Options you select are browser and device-specific.

We may provide certain Personal Information to specific consumer brands, advertising businesses and other third parties, such as to provide targeted advertising, customer analytics, a more personalized experience and special offers to you. Specifically, identifying information, Online User Activity and/or transaction information may be shared through targeting cookies and data extracts and we may benefit from these activities. The next section explains how you can opt-out of such activity.
9. Your Privacy Choices
We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
10. How to Update Your Information
For certain types of information, we offer you several ways to access or update such information:
We may refuse requests that are unreasonably repetitive, require disproportionate technical efforts, risk the privacy of others or are impractical. After terminating an Account, or updating or deleting any of your information, we may retain residual copies on our servers and back-up systems to the extent permitted by law.
11. Special Notice Regarding Text Messages
If our Services allow you to enroll in a text message program for Services-related and/or promotional messages, and you affirmatively consent to receive autodialed and/or non-autodialed text messages from us at the telephone number that you provided at the time of joining and enroll in such a program, you may receive updates via text unless you opt-out of the text message program. By enrolling in any text message program, you are confirming that the telephone number that you provided at the time of enrollment is your mobile number and that you have the authority to grant us the right to send text messages to that mobile number. Joining any text program is not a condition of making a purchase.  If you change or deactivate your mobile number, you must notify us.  Message frequency may vary based on the Services. If at any time you would like to stop receiving text message notifications, please text “STOP” in reply to our message, we will send you a reply message to confirm that you have been unsubscribed and you will no longer receive messages from us. Texting “STOP” is the recommended method for opting out of such text program to assure prompt removal. If you choose to request an opt-out by other means it may result in delays in complying with your request.  If at any time you need more information, just text “HELP”. For any questions about our text program, you can contact us as provided below.  We are not liable for TCPA or other violations caused by a carrier network failure or malfunction. Any text program operated by us, and participation in such program is governed by our Terms of Use and Privacy Policy.

Participating carriers are not liable for delayed or undelivered messages.  As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
12. SECURITY AND RETENTION
We implement a variety of security measures designed to protect Personal Information and transactions we process. Our Services utilize encryption technology to protect Personal Information that we transport across the internet. Accounts are password protected with restricted access. While no company can guarantee the security of your information, we use physical, administrative and technical controls that are generally consistent with industry practices to mitigate such risks. We will make any legally required disclosures in the event of any compromise of Personal Information. To the extent the law allows us to provide such notification via e-mail or conspicuous posting on the Services, you agree to accept notice in that form.

We retain Personal Information based on a number of factors, including (i) for business purposes such as for as long as your Account is active, as long as is reasonably necessary to provide you with our products and services, and for the other purposes we use your information as described above, and (ii) as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We may also retain cached or archived copies of your information for a reasonable period of time. Please note that Team-related User Content (such as Player Data or Media Content) may also be subject to retention practices of the Team Admin or Organization associated with the Team, who may elect to delete such information when a Team is disbanded, or maintain it for Users over a longer-term duration.
13. LINKS TO OTHER WEBSITES AND SERVICES
Our Services may contain links to other websites or online services, including social media platforms. Please be aware that we are not responsible for the content or privacy practices of such other websites or online services, and we encourage you to be aware when you leave our Services and to read the privacy statements of any other website or online service that collects Personal Information.

You may see us promoted by other businesses on various websites, web pages, social media and other platforms. Please note that we do not always have complete information about where our brand may be displayed or promoted, and if you believe that we are featured in venues that are inappropriate or offensive, please contact us.
14. STATE-SPECIFIC NOTICES

14.1 Residents of California, Virginia, Colorado, Utah, Connecticut, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire and New Jersey
This Section is provided specifically for California, Virginia, Colorado, Montana, Oregon, Texas, Utah and Connecticut residents; Delaware, Iowa, Nebraska and New Hampshire as of January 1, 2025; New Jersey as of January 15, 2025. In addition to the disclosures provided in this Policy, if you are a resident of one of the above states, you can exercise certain additional rights regarding your Personal Information (if an "as of" date is noted, you can exercise these rights as of the date provided):
If you have an Account with us, you may access certain Personal Information (such as profile and transaction information) directly through your Account after logging in to the Services, and may update and correct certain profile information as well. Otherwise, to request a copy of Personal Information we have collected about you, to request a correction of your information, or to request that the your information be deleted, please submit your request here: GameChanger Privacy Request or by contacting us at 844-358-8670. Please note that you will be taken to our external request submissions portal by clicking “Privacy Request” and providing your name, email address and state of residence. You may authorize another person (your “agent”) to submit a request on your behalf the same way. Shortly after you (or your agent) submit a request, we will check our records for matching information and contact you (via email at the email address provided during submission of your request) with instructions on how to verify the request before we fulfill it. We will aim to complete your requests as soon as reasonably practicable and consistent with any applicable laws. Note that you can close an Account or opt out of email or marketing lists as provided above.

Note that we will endeavor to fulfill the above requests with respect to User Data. As described above, we do not generally control the manner in which you, Team Admins, Organizations and other Users post User Content through the Services, which is treated as generally available to the public. Please contact the relevant Team Admin or Organization directly for more information about how they use User Content (on behalf of yourself or a Player with whom you are associated), or to make any requests with respect to Team-related User Content they manage.

California, Virginia, Colorado, Utah and Connecticut residents have the right at any time to opt out of (i) selling or sharing of your Personal Information to third parties, and (ii) targeted advertising through third parties. Specifically with respect to your User Data as described above:
Privacy laws may provide you with other opt-out rights which are inapplicable to us. In particular, we do not engage in impactful profiling activities with respect to Users, and we do not collect, use or disclose sensitive Personal Information (such as government identification number, precise geolocation, financial account credentials, etc.) except for the specific purpose(s) that you provide it.

We may not, and will not, discriminate against any customer for exercising their privacy rights, including those provided by the applicable privacy laws. Please note that we may otherwise continue to share your Personal Information with our affiliates and service providers, and as otherwise directed by you, for the purposes described in our Privacy Policy.

14.1.1 Appeals
If we deny a privacy request, you may appeal the decision to us at the contact information provided below or in our denial notice. To the extent possible, please describe the basis for your appeal and if there is any specific Personal Information that concern you. We will endeavor to provide a prompt response and within the timeframe provided by any applicable law.

If you are unsatisfied with our response to an appeal, you can raise your concerns with your state’s Office of the Attorney General.

14.2 Residents of California Only
This Section is provided specifically for California residents.
14.3 Nevada Residents
Please note that we do not sell Personal Information as defined by Nevada law (Nevada Revised Statutes, Chapter 603A, Section 1.6), but you can submit a request to us as directed below regarding the sale of such information.
15. INTERNATIONAL DATA TRANSFERS AND USE
Our Services are controlled by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than those of the United States. Any information you provide through use of the Services may be stored and processed, transferred between and accessed from the United States and other countries which may not guarantee the same level of protection of Personal Information as the one in which you reside. However, we will handle your Personal Information in accordance with this Privacy Policy regardless of where your Personal Information is stored or accessed.
16. CONTACTING US
If you have any questions, concerns or comments about this Privacy Policy or our privacy practices, please email us at help@gc.com or click here to contact our support team. This Privacy Policy was last updated December 23, 2024.